Privacy Policy

Avaneuro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at avaneuro.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

2.1 Personal Information

When you create an account, we collect information you provide directly, including:

• Email address
• Name (optional)
• Intake assessment responses (child age range, priorities, risk tolerance)
• Notes and highlights you save
• Progress data (lessons completed, assessments taken)

2.2 Payment Information

Payment processing is handled by LemonSqueezy, our payment processor. We do not store your full credit card number, CVV, or banking details. LemonSqueezy may share with us:

• Last four digits of your card
• Card brand (Visa, Mastercard, etc.)
• Billing address (for tax purposes)
• Transaction history

2.3 Automatically Collected Information

When you access the Service, we automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website

We use the information we collect to:

• Provide and maintain the Service
• Personalize your learning experience
• Track your progress through modules
• Process payments and manage subscriptions
• Send important account notifications
• Send educational reminders (with your consent)
• Respond to customer support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse

We do not sell, rent, or trade your personal information. We may share information only in these circumstances:

• Service Providers: With trusted third-party providers who help operate the Service (e.g., hosting, email delivery, payment processing). These providers are contractually bound to protect your data.
• Legal Requirements: When required by law, legal process, or government request.
• Protection: To protect the rights, safety, or property of Avaneuro, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We implement industry-standard security measures to protect your information:

• All data transmitted via TLS 1.3 encryption
• Data at rest encrypted with AES-256
• Regular security audits and vulnerability testing
• Access controls and authentication requirements
• Secure hosting on SOC 2 compliant infrastructure

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@avaneuro.com or through your account settings.

Avaneuro is designed for adult parents and caregivers. We do not knowingly collect personal information from children under 13. The Service allows parents to store general information about their children (such as age range) to personalize content, but we do not require or collect children's names or identifying information.

If you believe we have collected information from a child under 13, please contact us immediately at privacy@avaneuro.com.

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use the Service
• Improve the Service based on usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Service.

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@avaneuro.com
• Support: support@avaneuro.com